Contact Us

Click here to find a local ATM or Shared Branch.

Dial 1.888.830.8422 to access our Phone Banking.

Reach our Branch Offices 231.798.4321

Dial 0 for Member Services

Dial 1 for Office Hours

Dial 2 for CU*Talk Phone Banking

Dial 3 for the Loan Center

Dial 4 for the Mortgage Center

Dial 5 for VISA Credit Card or Debit MasterCard

Dial 6 for Loss Prevention

Email us securely through online banking or with our mobile banking app, which is available for iPhone and Android.

We do allow emails without security at eservices@1stgeneral.com, however, we strongly advise you not to email any private information such as account numbers, address information, etc. in an unsecured email.

Call 1.888.241.2510 or Outside the US 909.941.1398

Dial 1.888.241.2440 to check on a Debit or Credit Dispute.

2019 Holiday Dates

Ellis and Western Branch

New Year’s Day
(Monday, January 1) – Closed

Martin Luther King Day
(Monday, January 21) – Closed for Staff Training

Memorial Day
(Monday, May 27) – Closed

Independence Day
(Thursday, July 4) – Closed

Labor Day
(Monday, September 2) – Closed

Columbus Day
(Monday, October 14) – Closed for Staff Training 

Thanksgiving Day
(Thursday, November 28) – Closed

Day after Thanksgiving
(Friday, November 29) – 9:00 AM-1:00 PM

Christmas Eve
(Tuesday, December 24) – 9:00 AM-12:00 PM

Christmas Day
(Wednesday, December 25) – Closed