Contact Us

How may we assist you?

Your Questions and Opinions are Important

REACH US IN NUMEROUS WAYS

When you have a question, you don’t want to wait long for the answer. That’s why we make it as easy as possible to get in touch with us. 

Click here to find a local ATM or Shared Branch.

Ellis Road Branch

589 East Ellis Road
Muskegon, MI 49441
Map

(231) 798-4321
1-800-624-0697
Fax: (231) 332-5986

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday10:00 AM – 5:00 PM
Thursday9:00 AM – 6:00 PM
Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 1:00 PM
SundayCLOSED

Western Avenue Branch

121 West Western Ave.
Muskegon, MI 49442
Map

(231) 798-4321
Fax: (231) 332-5986

Monday9:00 AM – 5:00 PM
TuesdayCLOSED
WednesdayCLOSED
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 1:00 PM
SundayCLOSED

 

2018 Holiday Dates

Ellis and Western Branch

New Year’s Day
(Monday, January 1) – Closed

President’s Day
(Monday, February 19) – Closed for Staff Training

Memorial Day
(Monday, May 28) – Closed

Independence Day
(Wednesday, July 4) – Closed

Labor Day
(Monday, September 3) – Closed

Columbus Day
(Monday, October 8) – Closed for Staff Training 

Thanksgiving Day
(Thursday, November 22) – Closed

Day after Thanksgiving
(Friday, November 23) – 9:00 AM-1:00 PM

Christmas Eve
(Monday, December 24) – 9:00 AM-12:00 PM

Christmas Day
(Tuesday, December 25) – Closed

Reach our Branch Offices 231.798.4321

First General Credit Union

589 East Ellis Road

Muskegon, MI 49441

Email us securely through online banking or with our mobile banking app, which is available for iPhone and Android.

We do allow emails without security at eservices@1stgeneralcu.org, however, you are warned not to email any private information such as account numbers, address information, etc. in an unsecured email.

Dial 1.888.830.8422 to access our Phone Banking.

FGCU Routing Number: 272483099

Call 1.888.241.2510 or Outside the US 909.941.1398

Dial 1.888.241.2440 to check on a Debit or Credit Dispute.